For portrait sessions a non-refundable retainer deposit is required to book and hold the date for your session and/or commence work on an art piece. This retainer also serves as a cancellation fee. The fee may be used as a credit towards a future session upon the Artists approval.

For all custom digital artwork sessions; a non-refundable Retainer Fee is required to commence work on an art piece. This retainer also serves as a cancellation fee. The fee may be used as a credit towards a future piece upon the Artists approval.

For Remember Me's sessions, You and your Pet are my focus. During this difficult time I am here to make it as easy as possible. Generally, calls come in for three types of Remember Me's:

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1. My Pet is a senior and I'd like to capture picture now; before it's too late. 

2. It's my Pet's transition time. Can you please come and take pictures of their last day with us?

3. My Pet is dying. Will you come to the vet with us (or be with us here at home) as they pass... 

Do not let time, finances or any doubt stop you from getting the memories of your fur baby. 

No matter which one is your situation, I am here for you.

Do not hesitate to reach out to me. 

I Understand. 

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For all portrait sessions; you will receive a link to an Online Gallery.  Your Online Gallery with high resolution digital images will be available within 10-12 business days of your session date. We will schedule a date to review your gallery for you to select your prints/ product orders. I do not provide USB drives.

For all digital art sessions; delivery date is based on scope of work. 

I know you will LOVE the images of your furry companion! However, if there is an issue or you would like different edits, I am here to discuss your concerns. My goal is to have happy, satisfied clients and pet friends. You can always reach me HERE

In the unlikely event that I am unable to perform due to an injury, illness, act of God, act of terrorism, or other cause beyond my control; including the COVID-19 outbreak, a new date for your session will be rescheduled at your convenience. If the situation should occur that an unsuitable date is not able to be scheduled, the Retainer Fees will be refunded.

Pet Portrait Collections is a more comprehensive session which may include family members, dress up, and play.

Remember Me's sessions focuses mainly on an End Of Life  Pet.

Sessions may be shorter in time and quick for the comfort of your pet. Gallery turnaround is 7-10 business days. 

Remember Me Session, are reserved for Senior Pets that are in the end stage of life. Or Pets who have been diagnosed with a terminal diagnosis.

**Please do not request a Remember Me if you are looking for Family Sessions with your healthy Pet. A Pet Portrait Collection is your best choice.

Yes! I schedule Commissions in between my Series Work. If I am not able to approve a Commission application, you are placed on a wait-list after

a free 10 min. consultation. 

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FOR ALL REMEMBER ME's: I am always available to do Remember Me (End of Life) Requests. Please do not hesitate to reach out to me.  These sessions will be moved to the top of my calendar. **The only time I do not accept a session is when I'm traveling.

Safety at the studio is top priority for clients, pets and Artist. Pets are to be leashed at all times. To avoid  distractions, I ask that owners do not speak or command their pets unless instructed by me.  In the studio your pet MUST see me as a leader in order to focus on my directions when behind the camera.  I will switch your pet to a thin lead to help guide them.  The lead will be edited out in post-processing of images.

AGAIN - PLEASE BE AWARE:

Should a Pet be determined to be too anxious or aggressive the session will be terminated . immediately  

I have a very clear

Cancelation Policy:

For all portrait sessions; Clients MUST cancel 48-72 hours prior to the date of the session and re-book at an agreed date and time with the Artist. RETAINER FEES ARE NON-REFUNDABLE. The retainer fee can be credited towards a future session within 6 months of the initial session.

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For all custom digital artwork; Clients MUST cancel within 24-48 hours after consultation and re-book at an agreed date and time with the Artist to avoid start time on an art piece.  RETAINER FEES ARE NON-REFUNDABLE. The fees can be credited towards a future start date within 3 months of the initial session.

Every Client signs a Print Release.

A Print Release allows you to download your purchased images and print them for personal use at your preferred print location. The Artist | Photographer, Katherine Dickson will retain the full Copyrights which means you are not permitted to alter the images, sell them, or submit them to any publications or contests without prior written approval from Katherine Dickson. 

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Custom Digital Artwork is a magical collaboration, where your love for your pet meets my artistic touch. Together, we transform your favorite memories into a unique piece of art that captures the essence of your furry companion.

These portraits become timeless keepsakes, perfect for printing to display in your home or giving as heartfelt gifts.

The best part? YOU are the photographer, and I am your artist. Together, we collaborate to create something truly meaningful.

By providing me with your favorite photo of your pet, you infuse the portrait with all the memories, stories, and emotions behind the image—turning it into a piece of art that holds so much more than just a picture.

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A perfect way for honoring furry friends who have passed or if you're unable to schedule a "Remember Me" session, these custom digital portraits offer a beautiful way to preserve the memory of your beloved pet. Whether it's a cherished photo from years ago or a snapshot of a special moment, we’ll create a piece that keeps their spirit close, forever remembered.

So you bring the cherished photo, and I bring the creativity – and together, we create something truly special. 

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All sessions and packages (plus taxes) can be paid via PayPal, credit card, cash, or check.  If a client pays by check, the check must clear. Uncleared check(s) will have an additional charge of $35 to cover bank fees. All balances must be paid before links to images will be sent.

Safety at the studio | Locations is top priority for clients, pets and Artist. Pets that are ill may be unpredictable. In studio, I keep pets leashed at all times unless they are immobile.

Dear Potential Client,

Emotions run high during these sessions, we will move slow, precisely, quietly and with lots of loving calmness.

There is no rush in these sessions and Your Pet Is In Charge. When They are done, We Are Done.

AGAIN - PLEASE BE AWARE:

Should a Pet be determined to be too anxious or aggressive the session will be terminated . immediately  

The Artist values the time of every client and expects the same level of respect for her time. Being more than thirty (30) minutes late without prior notice will result in forfeiture of the Retainer Fees and cancellation of the session. In cases of unexpected events such as illness or accidents, the Artist will make reasonable allowances.

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Should Artist ever happen to be tardy, I will take immediate steps to notify you, and your session will be extended accordingly to ensure that your valuable time is not compromised in any way.

For all portrait sessions, 2 pets are included. Due to the increased time and post processing involved with additional pets, there is a $50 per pet charge for additional animals brought to a session.   

LIMIT THREE (3) PETS - Owners must be present at sessions with many pets.

For all Digital Art requests, 1 pet is included. Due to the increased time and post processing involved with additional pets, there is a $50 per pet charge for additional animals. LIMIT THREE (3) Pets 

For all portrait sessions, I will spend the first 5 -10 min of the session in play-mode getting to know your pet. This "decompressing" time helps to get pets acclimated to the studio, camera and me. It is a super important bonding time.

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PLEASE BE AWARE:

Should a Pet be determined to be too anxious or aggressive the session will be terminated

.immediately  

Yes! Your portrait sessions will include lots of play time and treats while capturing portraits of your pet. Your Pet may be in natural state or I may be able to get them\place them into poses! The Online gallery will include  additional image & products for you to choose from. If there is a special item you'd like and don't see it; ask me I'll gladly order it for you from my vendors. 

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Life happens. Should a client need to change or postpone their session date due to COVID-19 kinda things, I will do my best to accommodate the change and no extra fees will be charged as long as the new date is available within 6 months of the original session date.  If I am not available for the new date, the original contract will be cancelled and may be subject to the cancellation policy.